Any Questions

Call reception.

Laundry

You will find a laundry bag, order form and price list (without guarantee) from the external laundry service in the wardrobe. Please deliver your laundry at the reception to 09.00 a.m. at latest. Additional delivery service ca. € 15,00 per guest and laundry.

Also we can wash and dry your laundry in our hotel. It would be ca € 17,00 (without ironing) per laundry bag and you will get the laundry back the same day, or maximum the next day.

Extra Blanket And Pillow

For extra blanket and pillow contact the reception. 

"Do not disturb"

If you need a rest, simply hang the „Do not disturb“ sign outside your door.

Pets

Are welcome in our hotel (€ 10.00 per day, excl. food).

Luggage

Access to our luggage storage area is through reception.

Check-Out

Please check out until 11:00 a.m.

Sightseeing

You will find information about Freiberg and its surroundings at the reception. Our reception team will be glad to assist you. You can also take a further look on our "Explore Freiberg" page.

Bar

The bar, located in the restaurant Kando. For cold drinks and snacks we have a vending mashine in the foyer.

Taxi

Contact the reception between 06:00 a.m. till 10:00 p.m.

Telephone

A modern phone is available for you with whose help you can make your own phone connection at any time.

• To get a connection for local calls and long-distance calls please dial the 0.
• The telephone charges will be registered. You have to pay for it at departure.
• To call guests intern dial their room number please.
• If you want to receive a call from outside the caller have to dial (+ 49) 3731 794 + “your room number“. 

The function key has the following function:

• A - Reception and wake up call
• 53 - enter the wake up time by yourself / four digits (e.g. 6.30am => 0630)
• 54 - Delete all wake up times